Last Updated: January 2026

Welcome to IndiaStoreMart (https://indiastoremart.com), operated by Sharma Treader. This Cancellation & Refund Policy explains the terms under which orders may be cancelled and refunds may be processed when you purchase clothing, home décor, or mobile accessories from our website.

1. Order Cancellation

a) Cancellation by Customer

  • Orders can be cancelled before dispatch by contacting our customer support.
  • Once the order has been shipped, it cannot be cancelled.
  • To request a cancellation, please email us at info@indiastoremart.com with your order details.

b) Cancellation by IndiaStoreMart

We reserve the right to cancel an order due to:

  • Product unavailability
  • Pricing or listing errors
  • Payment issues or suspected fraud
  • Incorrect or incomplete customer information

In such cases, a full refund will be initiated.

2. Returns Policy

We accept returns only under the following conditions:

  • The product is damaged, defective, or incorrect at the time of delivery
  • Return request is raised within 48 hours of delivery
  • The product is unused, unwashed, and in original packaging with tags intact

Certain items may be non-returnable, including:

  • Innerwear or personal-use items (if applicable)
  • Products marked as non-returnable on the product page

3. Refund Policy

  • Once the returned product is received and inspected, we will notify you of approval or rejection.
  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be credited to the original payment method used during purchase.

Partial Refunds

Partial refunds may be granted in cases where:

  • The item is returned in a damaged or used condition
  • Original packaging or accessories are missing

4. Shipping Charges

  • Shipping charges are non-refundable, unless the return is due to a damaged or incorrect product delivered by us.
  • Reverse pickup (if applicable) may be arranged at our discretion.

5. Replacement Policy

  • Replacement will be offered for damaged or defective products, subject to availability.
  • If a replacement is unavailable, a refund will be initiated.

6. Refund Delays

If you have not received your refund after approval:

7. Contact Information

For cancellation, return, or refund-related queries, contact:

IndiaStoreMart
Operated by: Sharma Treader
Email: info@indiastoremart.com
Address: Mawana Road, Meerut, Uttar Pradesh – 250001, India

By placing an order on our website, you agree to this Cancellation & Refund Poli